Overview
CODEX Business Operations ("CODEX BizOps," "we," "us," or "our") operates the website located at codexbizops.com (the "Site"). We provide professional website design, hosting, and management services for small business owners across the United States.
This Privacy Policy explains what information we collect when you visit our Site or submit a form, how we use and protect that information, and what choices you have. By using this Site, you agree to the practices described in this policy.
Information We Collect
Information You Provide Directly
When you fill out a form on our Site — including our free mock-up request form or contact form — we may collect the following:
- Full name
- Email address
- Phone number
- Business name
- Business type or industry
- Service area or location
- Any other information you voluntarily include in a message or form field
Providing this information is voluntary. However, certain fields are required to process your mock-up request or respond to your inquiry.
Information Collected Automatically
When you visit our Site, certain information is collected automatically through cookies and similar technologies, including:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring URL (how you found our site)
- Clicks, scrolls, and other interaction data
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiry — We use your contact details to follow up on mock-up requests, answer questions, and communicate about our services.
- To deliver our services — Once you become a client, we use your business information to design and manage your website.
- To send marketing communications — Only if you have opted in, we may send you promotional emails or text messages about our services, offers, and updates. See Section 6 for more detail.
- To analyze and improve our Site — We use analytics data to understand how visitors use our Site so we can improve it.
- To run advertising campaigns — We may use data collected through cookies and tracking tools to serve relevant ads on platforms like Google and Facebook.
- To comply with legal obligations — We may retain and use your information as required by applicable law.
Third-Party Services
We use the following third-party services that may collect or process your information on our behalf. Each operates under its own privacy policy.
GoHighLevel (GHL)
Our forms, contact management, and marketing automation are powered by GoHighLevel. When you submit a form on our Site, your information is stored and processed within the GHL platform. GHL may also use cookies and tracking pixels on our Site. Review GHL's privacy practices at gohighlevel.com/privacy-policy.
Google Analytics
We use Google Analytics to analyze Site traffic and usage. Google may collect and process data in accordance with its own policies. Learn more at policies.google.com/privacy.
Google Ads
We may run advertising campaigns through Google Ads, which uses cookies and other tracking methods to measure ad performance and serve relevant ads. Review Google's ad privacy settings at adssettings.google.com.
Meta (Facebook) Ads
We may use Meta's advertising tools, including the Meta Pixel, to measure the effectiveness of our Facebook and Instagram ads and to build audiences for future campaigns. Review Meta's data policy at facebook.com/privacy/policy.
Marketing Communications
Email Marketing
We may send you promotional emails about our services, special offers, or relevant updates — but only if you have explicitly opted in to receive them. Every marketing email we send will include a clear and easy way to unsubscribe. Opting out will not affect your ability to receive transactional messages related to an active service agreement.
SMS / Text Message Marketing
We may send promotional text messages to your mobile number if you have provided express written consent to receive SMS marketing from CODEX BizOps. Message and data rates may apply. Message frequency will vary. You may opt out at any time by replying STOP to any message you receive from us. For help, reply HELP or contact us at our contact form.
We do not share your phone number with third parties for their own marketing purposes.
Transactional Communications
Regardless of your marketing preferences, we may contact you with messages that are necessary to fulfill our services — such as responding to your inquiry, delivering your mock-up, or communicating about your active account. These are not marketing messages and are not subject to opt-out.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with our legal obligations.
- Inquiry and lead data — Retained in GHL for as long as your account is active or until you request deletion.
- Client data — Retained for the duration of the service relationship and for a reasonable period afterward as required by law or for legitimate business purposes.
- Analytics data — Retained per Google Analytics default settings (typically 26 months).
You may request deletion of your personal data at any time by contacting us at our contact form. We will honor deletion requests to the extent permitted by law and consistent with our operational and legal obligations.
Age Requirements
Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18 without verified parental or guardian involvement.
If a minor under the age of 18 wishes to use our services, a parent or legal guardian must be the account holder, must complete all forms and agreements on the minor's behalf, and must be the primary point of contact for all business communications.
If you believe we have inadvertently collected information from a minor without appropriate parental consent, please contact us immediately at our contact form and we will take prompt steps to remove that information.
Your Privacy Rights
General Rights
Regardless of where you are located, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal limitations)
- Opt out of marketing communications at any time
- Ask questions about how your data is used
To exercise any of these rights, contact us at our contact form. We will respond within a reasonable timeframe and no later than 30 days.
California Residents (CCPA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information.
We do not sell personal information. To submit a CCPA request or learn more about your California privacy rights, contact us at our contact form. We will not discriminate against you for exercising your privacy rights.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our forms are delivered over HTTPS, and data stored within GoHighLevel is subject to GHL's own security practices and safeguards.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately at our contact form.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically. Your continued use of our Site after any changes take effect constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:
- Contact Form: Use our contact page
- Business: CODEX Business Operations
- Jurisdiction: Texas, United States
We are committed to resolving any privacy concerns promptly and transparently. If you submit a request, we will respond within 30 days.